We understand that you need to send money, now more than ever, to care for your loved ones around the world. We remain committed to helping you experience peace of mind through this time of uncertainty.

We will continue working tirelessly to support you so you can support your loved ones back home and want to reassure you that you can continue to send money just as you always have. We are taking precautions to keep our team safe that are impacting our customer support. Serving you, protecting our global team, and slowing the spread of COVID-19 is our duty and our first priority.

To fulfill this important duty, we are adjusting our customer support operations to respond to the constantly changing situation. We encourage you to visit our Help Center for the latest information on the status of our service, partner network, and support channels. 

This publication is provided for general information purposes only and is not intended to cover all aspects of the topics discussed herein. This publication is not a substitute for seeking advice from an applicable specialist or professional. The content in this publication does not constitute legal, tax, or other professional advice from Remitly or any of its affiliates and should not be relied upon as such. While we strive to keep our posts up to date and accurate, we cannot represent, warrant or otherwise guarantee that the content is accurate, complete or up to date.

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