Staying connected during this challenging time

An update regarding customer service during COVID-19 from Remitly’s CEO, Matt Oppenheimer


During this incredibly difficult time, Remitly remains committed to giving our customers peace of mind as they care for family and friends around the world.

We are also taking necessary precautions to keep our customers and global team safe and help slow the spread of COVID-19. This means our customer service is currently limited.

Thank you for your patience as we work to respond to the changing situation as quickly as possible.

We encourage you to visit our Help Center to find easy answers to your questions and to get the latest updates on how you can reach us.