Key Highlights
Planning a trip through the “City of Joy”? Here’s a quick rundown of what you need to know about Netaji Subhas Chandra Bose International Airport (CCU).
- The airport, with the IATA code CCU, is the primary aviation hub for Eastern and Northeastern India, located in Kolkata.
- It serves numerous domestic and international flights, with major carriers like Air India operating frequently.
- A single, modern integrated terminal handles all passenger traffic, simplifying your travel experience.
- The airport is approximately 16 km from the city centre, with various transport options available.
- Netaji Subhas Chandra Bose International Airport offers a range of services, including lounges, dining, and duty-free shopping.
- Managed by the Airports Authority of India, it is undergoing significant expansion to increase capacity.
Overview of Netaji Subhas Chandra Bose International Airport
Welcome to Netaji Subhas Chandra Bose International Airport, the largest airport in eastern India and your gateway to the vibrant state of West Bengal. Originally known as Dum Dum Airport, it was renamed in 1995 to honor the prominent Indian independence leader, Subhas Chandra Bose. The airport’s IATA code, CCU, is a reminder of Kolkata’s former name, Calcutta.
Operated by the Airports Authority of India, this sprawling airport has a rich history dating back to 1924, making it one of the oldest in India. It has evolved from a simple aerodrome into a major international hub. Are you wondering what facilities and amenities you can expect during your visit? The airport is equipped with a variety of services to ensure your journey is smooth and comfortable.
Key Facilities and Traveler Services
Your comfort is a top priority at Kolkata’s modern integrated terminal. Whether you’re waiting for international flights or a domestic connection, you’ll find plenty to keep you occupied. The airport offers free Wi-Fi for 30 minutes, mobile charging points, and ATMs to cover your basic needs. For those looking to relax, several lounges provide exclusive access to comfortable seating and refreshments, offering a quiet escape from the main concourse.
Need to do some last-minute shopping? The airport features a wide array of duty-free shops and retail stores where you can browse everything from luxury goods to traditional Indian handicrafts. If you’re feeling hungry, you have multiple options, from full-service dining restaurants to quick-service cafes. The airport is well-equipped to make your transit experience pleasant.
For travelers’ convenience, other services include a pharmacy, foreign exchange counters, and a 24/7 medical facility. There are also prayer rooms, nursing rooms, and even retiring rooms if you need a place to rest. Getting to the city centre is also straightforward, with multiple transportation choices available right outside the terminal.
Flight Information: Arrivals, Departures, and Airlines
Staying updated on your flight status is easy at CCU. You can find real-time information for arrivals and departures displayed on screens throughout the terminal. For the most accurate details, it’s always best to check directly with your airline or visit the official airport website before you travel.
Netaji Subhas Chandra Bose International Airport is a hub for many prominent airlines. It connects Kolkata to major cities across India and the globe. Major carriers like Air India, IndiGo, and SpiceJet operate extensive domestic routes, while several airlines offer international flights to Southeast Asia and the Middle East. The airport’s history is tied to Calcutta’s role as a key stopover for global aviation.
Here’s a look at some of the major airlines and the popular destinations they serve from Kolkata:
| Airline | Popular Destinations |
|---|---|
| Air India | Delhi, Mumbai, Chandigarh |
| IndiGo | Bengaluru, Singapore, Bangkok, Dhaka, Ho Chi Minh City |
| Emirates | Dubai–International |
| Qatar Airways | Doha |
| Singapore Airlines | Singapore |
| Thai Airways International | Bangkok–Suvarnabhumi |
Terminal Amenities and Lounges
The integrated terminal at Kolkata Airport is designed to make your travel experience as pleasant as possible. From duty-free shopping to a variety of dining options offering local and international beverages, there are plenty of amenities to explore. The terminal provides a seamless experience for both domestic and international passengers under one roof.
For travelers seeking a more relaxed environment, the airport offers several lounges. These spaces provide exclusive access away from the bustling crowds, allowing you to unwind or catch up on work before your flight. Airlines like Air India provide dedicated lounges for their passengers, ensuring a premium experience. Let’s look at how you can access these lounges and what they offer.
Airport Lounges: Access, Amenities, and Tips
Wondering how to get into the exclusive lounges at Kolkata Airport? Access is typically granted to business or first-class passengers of specific airlines. However, many lounges also welcome members of lounge access programs like Priority Pass or allow you to purchase a day pass, regardless of your airline or ticket class. It’s always a good idea to check the access requirements for each lounge beforehand.
Once inside, you can enjoy a range of amenities designed for comfort and convenience. These lounges offer complimentary food and beverages, comfortable seating, high-speed Wi-Fi, and workstations. Some even feature shower facilities, perfect for freshening up during a long layover on international flights. For those needing a proper rest, the airport also has “retiring rooms” available for booking.
To make the most of your lounge experience in Kolkata, here are a few tips:
- Check your credit card benefits, as many premium cards offer complimentary lounge access.
- Arrive a little early to fully enjoy the food, beverages, and quiet atmosphere.
- If you have a long layover, inquire about sleeping pods or retiring rooms for a more comfortable rest.
Accessibility, Parking, and Transport Options
Getting to and from Netaji Subhas Chandra Bose International Airport is convenient, thanks to its strategic location and multiple transport links. Situated in the northern part of Kolkata, West Bengal, the airport is well-connected to the city centre and other key areas. Whether you prefer public transport or a private vehicle, you’ll find a suitable option.
The Airports Authority of India ensures that the facilities, including parking, are well-maintained. The airport offers ample parking space right near the terminal. If you’re planning your journey, you have several choices for ground transportation and parking to consider.
Ground Transportation: Taxi, Metro, and Bus Services
One of the most convenient ways to reach the city centre from the airport is by taxi. You can find prepaid taxi counters just outside the arrival hall, which offer fixed-rate fares to various destinations in Kolkata, eliminating the need to negotiate prices. Ride-hailing services like Uber and Ola are also readily available for booking through their respective apps.
If you prefer public transportation, the West Bengal Transport Corporation (WBTC) operates air-conditioned bus services that connect the airport to major parts of the city. These buses are an affordable and comfortable way to travel, running from early morning until late evening. For an even faster journey, the Kolkata Metro is an excellent choice. The airport is connected via the Jai Hind metro station (Yellow Line), providing a quick link to the city’s expanding metro network.
Here are your main options for getting to and from the airport:
- Taxis: Choose between prepaid taxis for fixed fares or app-based ride-hailing services.
- Buses: Air-conditioned bus services run by WBTC connect the airport to key locations.
- Metro: The airport has its own metro station, offering a fast and efficient commute.
Parking Facilities & Booking Process
If you are driving to the airport, you’ll find extensive parking facilities managed by the Airports Authority of India. The airport is equipped to handle a large volume of vehicles, with both short-term and long-term parking options available. The main parking area is conveniently located near the integrated terminal, making it a short walk to the check-in counters.
The parking infrastructure includes two underground levels that can accommodate up to 3000 cars, protecting your vehicle from the elements. In addition, there is an outdoor car park with space for another 2000 cars. This ensures that finding a parking spot is generally hassle-free, even during peak travel times.
While the compiled information doesn’t specify a detailed online booking process, you can typically pay for parking upon exit. For the latest information on rates and potential pre-booking options, it’s best to visit the official Kolkata Airport website.
- Underground Parking: Two levels with space for 3000 cars.
- Outdoor Parking: Additional space for 2000 cars.
- Proximity: All parking areas are located close to the main terminal building for easy access.
Frequently Asked Questions
How can I contact Kolkata airport customer service for lost baggage?
If you’ve experienced lost baggage, you should first contact the specific airline you traveled with. For Air India passengers, a dedicated resolution desk is located near Belt 6. For general inquiries or items lost within the Netaji Subhas Chandra Bose International Airport premises, you can reach out to the customer service team managed by the Airports Authority of India.
What passenger ratings and reviews does Kolkata airport receive?
Kolkata Airport has received positive ratings and reviews for its improvements and services. The Airports Council International (ACI) named it the “Best Improved Airport” in the Asia-Pacific region in both 2014 and 2015. More recently, in 2020, it was awarded “Best Airport by Hygiene Measures” in the Asia-Pacific, reflecting its commitment to passenger safety and cleanliness.
What recent expansion plans or upgrades are happening at the airport?
The Airports Authority of India has significant expansion plans to manage growing passenger traffic at the Kolkata airport. These upgrades include demolishing the old domestic terminal to construct a new building that will increase capacity. A new, taller Air Traffic Control (ATC) tower is also under construction to enhance operational efficiency.