If you’ve ever sent money to friends or family in Mexico for cash pickup at Elektra, you probably know the drill: after completing the transfer, your loved one has to go to an Elektra location, provide the cashier with a long reference number , and hope every digit was correct.
Now imagine this: no more long reference number. No typos. No stress. With just a scannable QR code,the cash is ready for pickup.
That’s what we’ve built.
A New Way to Pick Up Money at Elektra Through Remitly
Remitly has launched a new QR code feature for cash pickups in Mexico, in partnership with Elektra. This means when you send money for pickup at Elektra, you’ll get a unique QR code you can instantly share with your recipient. All they have to do is walk into one of Elektra’s 2,000+ locations across Mexico, show the QR code with a valid ID, and the cashier will scan the code to process the funds.
It’s fast, easy, and most importantly—it’s convenient. No more worrying about whether your tía or abuelo wrote down the reference number correctly. No more confusion or delays at the counter. Just send, share, scan, and collect – it’s that simple.
Why QR Codes?
Every money transfer carries a story—a parent helping their child through school, a loved one covering a medical expense, or simply families showing up for one another. These moments matter, and we believe the experience should be as smooth and stress-free as possible.That’s why we partnered with Elektra to introduce QR code pickups. We’ve listened to our customers, and we know that small errors—like writing down the wrong reference number—can lead to frustrating delays.
With QR codes, we’re making those problems a thing of the past. No memorizing. No reciting. No stress. Just scan and go—a simpler, more reliable way to pick up money when it matters most.
How It Works
Sharing the QR code is easy – just send, share, scan.
- Send money to Mexico for cash pickup with Elektra / Banco Azteca
- Share the QR code from your transfer details with your recipient via WhatsApp, text, email, or any other app you use to communicate with them
- Your recipient scans the QR code at any Elektra or Banco Azteca location and show a valid ID to collect the cash.
No app downloads. No learning curve. Your family can keep things simple with a QR code that’s easy to use—just scan and go. And for those who prefer the traditional way, the reference number is still available as a backup, offering flexibility and peace of mind for everyone.
Who Can Benefit
This new feature is built to make cash pickup smoother and more reliable for everyone—especially:r:
- Frequent senders who want to skip repetitive steps and enjoy a faster, more streamlined experience every time.
- Families in rural areas who rely on Elektra’s extensive network and value consistency and convenience.
- Recipients who prefer simple solutions, since all they need to do is show the QR code to scan—no tech savvy required.
Try It On Your Next Transfer
Whether you’re a longtime Remitly sender or just getting started, our new QR code feature is ready for you in the Remitly app. When you send to Mexico and select Elektra for cash pickup, aQR code will appear in your transfer details – along with a one click share button to make things even easier. .
Try it out and let your recipient enjoy a faster, simpler pickup experience—it’s a small change that makes a big difference.
Frequently Asked Questions (FAQ)
Do recipients still need a reference number?
Nope! That’s the beauty of this new feature. When you send money for pickup at Elektra in Mexico, the recipient can simply use the QR code you share with them. But if they prefer or need to, the reference number is still there—working just like it always has, giving your recipient the flexibility to choose what’s easiest for them.
Does my recipient need a special app to scan the QR code?
Not at all. The QR code shows up in your transfer details which you can easily share with them through WhatsApp, text message, or email. At the pickup location, your recipient simply shares the QR code with the Elektra cashier to scans and show their valid ID. The recipient doesn’t need to download anything.
What if the cashier can’t scan the QR code?
While most Elektra locations are now fully set up for QR code scanning, there’s always a backup. The reference number included in the QR code can be used by the cashiers to complete the pickup if needed. So your recipient is never stuck.
Is this faster than using a reference number?
Yes! With QR codes, there’s no need to say or type a long number, which means less time at the counter. The cashier scans the code, and the transaction info pops right up. It’s smoother, quicker, and reduces mistakes that can slow things down.
Is this more secure than a reference number?
QR codes make cash pickup even easier and more reliable. By storing all the key information in a simple, scannable format, they help reduce human error—one of the most common causes of delays or failed pickups. It’s a smarter, faster way to ensure your money gets to the right hands.
And for added peace of mind, recipients will still show a valid ID at pickup, just like always—so convenience never comes at the cost of security.
Can I use this QR code feature when sending money to other countries?
Right now, this QR code pickup experience is available only for cash pickups at Elektra locations in Mexico. But this is just the beginning—we’re actively exploring ways to expand the experience to more partners and locations,