History of Remittances: From Telegraph to Mobile Apps | Remitly

The History of Remittances: From Telegrams to Tap-to-Send

The story of remittances spans centuries of human ingenuity, from dangerous journeys carrying gold coins to instant smartphone transfers that connect families worldwide in seconds.

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Cassidy Rush is a writer with a background in careers, business, and education. She covers international finance news and stories for Remitly.

For centuries, families separated by oceans have faced the same challenge: how to send money safely across borders. What began as risky journeys carrying gold coins has evolved into instant digital transfers that connect loved ones worldwide in seconds.

The story of remittances reflects human ingenuity and our enduring need to support family, no matter the distance. From telegraph wires to smartphone apps, each breakthrough has made sending money faster, safer, and more accessible to millions of people.

Understanding this evolution helps us appreciate how far we’ve come—and where we’re heading next.

The Early Days: Physical Transport and High Stakes

Before modern banking systems, sending money across borders meant physical transport. Merchants, travelers, and immigrants carried coins, precious metals, or valuable goods on dangerous journeys. Pirates, bandits, and harsh weather made every transfer a gamble.

The Hawala system, which emerged in the 8th century, offered the first organized alternative. This network of money brokers used trust-based relationships to transfer funds without physically moving money. A sender would give money to a hawala broker in one location, who would contact a partner in another city to pay the recipient. The system worked on honor and carefully maintained records.

While innovative for its time, hawala transfers could take weeks or months to complete. Families often waited anxiously, never certain their money would arrive safely.

The Telegraph Revolution: Wire Transfers Transform Global Finance

The invention of the telegraph in the 1840s changed everything. For the first time, financial information could travel faster than people or physical goods. Western Union, founded in 1851, recognized this opportunity and launched the first commercial wire transfer service in 1871.

Telegraph-based wire transfers worked through a network of telegraph offices. Senders would visit a local office, provide cash and recipient details, and operators would transmit coded messages to the destination. The receiving office would verify the code and pay out the funds.

This system offered unprecedented speed and security. Messages that once took weeks to deliver now arrived in hours. Western Union’s network expanded rapidly, connecting cities across America and eventually spanning continents through underwater telegraph cables.

Banking Goes Global: The Rise of International Networks

The early 20th century brought more sophisticated banking infrastructure. Major banks established international correspondent relationships, allowing them to process cross-border transfers through trusted partners.

The Society for Worldwide Interbank Financial Telecommunication (SWIFT) launched in 1973, creating standardized messaging protocols for international transfers. Banks could now communicate transfer instructions securely and efficiently, reducing errors and processing times.

However, traditional bank transfers remained expensive and slow. Multiple intermediary banks often handled a single transfer, each adding fees and delays. A simple international transfer could take 3-5 business days and cost $25-50 in fees.

Money Transfer Operators Enter the Market

The 1990s saw specialized money transfer operators (MTOs) challenge traditional banks. Companies like MoneyGram expanded Western Union’s agent network model, establishing partnerships with retail locations worldwide.

These operators focused specifically on remittances, offering services tailored to immigrant communities. Agents in grocery stores, check-cashing outlets, and community centers made transfers more convenient than bank visits. Spanish-language services and extended hours served customers that traditional banks often overlooked.

MTOs also pioneered cash pickup services. Recipients didn’t need bank accounts—they could collect money from any agent location with proper identification. This innovation opened remittance services to billions of people without formal banking relationships.

The Internet Changes Everything

The late 1990s internet boom revolutionized financial services. Online banking allowed customers to initiate transfers from home computers, while early payment platforms like PayPal demonstrated the potential for digital money movement.

Traditional remittance providers initially struggled to adapt. Their business models relied on physical agent networks and high fees from uninformed customers. The internet threatened both advantages by enabling price comparison and direct bank-to-bank transfers.

Progressive companies embraced digital transformation. They built online platforms that reduced operational costs and passed savings to customers. Email notifications kept families informed about transfer status, reducing anxiety about missing funds.

Mobile Money: Banking Without Banks

Mobile phone adoption in developing countries created new possibilities for financial inclusion. M-Pesa, launched in Kenya in 2007, allowed users to store money on their phones and transfer funds via text message.

This innovation bypassed traditional banking infrastructure entirely. Users could deposit cash at agent locations, transfer money through simple text commands, and recipients could withdraw funds from a nationwide network of agents.

Mobile money services expanded rapidly across Africa, Asia, and Latin America. They provided basic financial services to people who lived far from bank branches or couldn’t meet minimum balance requirements.

The Smartphone Era: Apps Make Transfers Simple

Smartphones transformed remittances again by putting powerful computers in billions of pockets. Companies like Remitly recognized this opportunity and built mobile-first platforms designed for immigrant communities.

Modern remittance apps offer features that seemed impossible just decades ago. Users can compare real-time exchange rates, track transfers minute by minute, and receive instant notifications when recipients collect funds. Biometric authentication provides security without complex passwords.

The user experience improved dramatically. What once required visiting physical locations during business hours can now happen anytime, anywhere. Send money while commuting to work, during lunch breaks, or late at night when inspiration strikes.

Digital Wallets and Instant Transfers

Recent innovations focus on speed and convenience. Digital wallet integrations allow recipients to receive funds directly into mobile payment apps like GCash, Paytm, or bKash. Money arrives instantly without visiting agent locations.

Bank deposit services have also accelerated. ACH networks and real-time payment systems enable same-day or instant transfers to recipient bank accounts. Families no longer wait days wondering if their support arrived safely.

Blockchain technology promises further improvements. Cryptocurrency networks can potentially settle international transfers in minutes rather than days, though regulatory uncertainty limits mainstream adoption.

Making Remittances Accessible to Everyone

Throughout this evolution, the biggest breakthrough has been expanding access. Services once limited to wealthy merchants now serve anyone with a smartphone. Fees that consumed 10-15% of transfer amounts have dropped to single digits for many corridors.

Regulatory improvements deserve credit too. Anti-money laundering requirements increase security without creating unnecessary barriers for legitimate users. Consumer protection rules ensure transparent pricing and reliable service delivery.

Competition between providers benefits everyone. When customers can easily compare options, companies must compete on service quality and fair pricing rather than relying on information asymmetries.

What Comes Next: The Future of Cross-Border Payments

Central bank digital currencies (CBDCs) may reshape international transfers again. Government-issued digital money could enable direct peer-to-peer transfers without intermediary banks or payment processors.

Artificial intelligence will likely improve fraud detection and regulatory compliance while maintaining fast processing speeds. Machine learning algorithms can identify suspicious patterns while approving legitimate transfers instantly.

Interoperability between different payment systems could eliminate the need for multiple apps or accounts. Universal protocols might allow seamless transfers between any digital wallet, bank account, or mobile money service worldwide.

Frequently Asked Questions

How long did early remittances take to complete?

Before telegraph systems, international money transfers could take weeks or months depending on transportation methods. Physical transport of gold or goods required ship voyages or overland journeys that faced weather delays and security risks.

When did wire transfers become available to regular consumers?

Western Union launched commercial wire transfer services in 1871, making telegraph-based money transfers available to the general public. However, these services were expensive and primarily used for larger amounts or urgent transfers.

What made mobile money services different from traditional banking?

Mobile money services like M-Pesa worked without requiring traditional bank accounts. Users could store money on their mobile phones and transfer funds through text messages, making financial services accessible to people without formal banking relationships.

How have remittance fees changed over time?

Historical remittance fees often reached 10-15% of transfer amounts when options were limited. Modern competition has reduced fees significantly, with many digital providers offering transfers for 1-3% of the amount sent, depending on the destination and payment method.

What role did immigration play in remittance innovation?

Immigration created consistent demand for cross-border money transfers, driving innovation in the industry. Companies developed services specifically for immigrant communities, including multilingual support, convenient agent locations, and payment methods that worked without traditional banking.

Sending Money Has Never Been Easier

The journey from dangerous gold shipments to instant mobile transfers shows remarkable human progress. Each innovation made sending money safer, faster, and more affordable for millions of families worldwide.

Modern remittance services continue this tradition of improvement. Transparent pricing, real-time tracking, and multiple delivery options give you control over how you support your loved ones. Security features protect your money while speed ensures help arrives when needed most.

Whether you’re supporting family, paying for education, or contributing to community projects, today’s tools make international money transfers simple and reliable. The technology that once seemed impossible is now as easy as sending a text message.