The UAE boasts a well-developed public transportation system that’s the very definition of luxury and convenience. From Abu Dhabi to Sharjah or any other emirate, you will enjoy air-conditioned buses, affordable taxis and trams, extensive metro connections, and water transport options. Besides flexibility, public transport ensures affordable, efficient travel, plus a unique way to explore hidden gems around the UAE.
We at Remitly understand that navigating a new country can be challenging for just about anyone, but especially newcomers. That’s why we have created this comprehensive guide to help you get acquainted with how public transportation works in the Emirates. Let’s dive in.
Buses in the UAE
Public buses are by far the most common form of public transportation. They are available in large cities, small towns, and even remote areas, making them ideal for inter-emirate travel. Most buses start ferrying passengers early in the morning and stay active until the evening. In some major cities, you’ll find some running at all hours of the night.
There are different types of buses throughout the region, each offering unique advantages.
- Standard buses: These are the most common because they are relatively cheaper and ply more routes. In Dubai, they are painted red and white.
- Double-decker buses: Especially popular among people who want to go sightseeing. Sitting on the upper deck gives you an exciting view of the whole area.
- Articulated buses: These are longer in design and usually carry more people than standard buses.
- Metro link buses: Specifically meant to ferry people to and from metro stations.
- Express buses: Usually transport long-distance travellers. They typically have fewer stops, which ensures that you can travel for long distances in a shorter time.
Key routes and timings
Dubai is among the most popular cities in the UAE, so it’s no surprise that it has a lot of buses plying different routes. For instance, you’ll find plenty of options for moving to and from the Dubai International Airport. Other well-known stops for Dubai buses include the Mall of the Emirates, Dubai Marina, Al Satwa neighbourhood, Ibn Battuta Mall, and Dubai Gold Souk.
Abu Dhabi is another famous UAE city with modern buses offering transport services to different destinations. There are various public bus routes to local universities, industrial parks, shopping malls, and tourist attractions.
Buses are usually active between 4 a.m. and 11 p.m., depending on the specific region you’re travelling to. The good news is that most companies post their schedules online, so you’ll know when a bus is set to depart and arrive at any given area.
How to purchase tickets and use bus cards
Knowing the right way to pay your transport fare can save you time and money. Here are some of the methods available for you to use across the UAE.
Nol Card
The Nol Card is an electronic smart card that helps passengers in Dubai pay fares. It allows you to travel around the city without the need to carry cash—all you need to do is hold your Nol Card over a card reader, and trip fares are automatically deducted. You’ll also enjoy lower fares across different modes of transport, as it is valid for use on public buses, trams, trains, taxis, and ferries.
There are different types of Nol Cards, including Gold, Silver, and Personal cards. Picking the right one depends on your needs and budget.
To get a Nol Card, simply walk into any ticket office and make the request. You can also receive one through ticket vending machines, RTA customer service centres, authorised sales agents, and online.
Regional smart cards
Other emirates have successfully implemented similar smart cards to make paying for public transport easy and convenient:
- Hafilat smart cards for Abu Dhabi
- Masaar Card for Arjman
- Sayer Card for Sharjah
Ticket vending machines
Ticket Vending Machines (TVMs) offer another alternative for making payments for your bus trip. They are located in most bus stations in Dubai and can be the ideal pick if you’re taking a single ride or simply want a day pass.
TVMs provide on-screen instructions to help you buy a ticket. Depending on your preference, you can make purchases using cash or top-up via a credit card.
Contactless payments
Contactless payment options are also available for travellers within the UAE. Many buses have payment terminals that allow you to use your smartphone, smartwatch, or NFC-enabled device to complete transactions. This convenient option eliminates queues and the need to look for change, as is often the case with cash payments.
Metro and tram services
In the UAE, a modernised, efficient metro and tram network guarantees seamless connectivity across regions.
Metro systems in Dubai and Abu Dhabi
When you visit Dubai, you’ll be pleased to find a state-of-the-art metro and tram system that makes travel a breeze. It is fully automated and has two main routes: the Red and the Green Line. A third line is already in the works and is expected to be up and running by the end of 2029.
The Dubai Tram is another comfortable way to get from point A to point B without dealing with traffic snarls, as can be the case when using public or private vehicles. It runs along Al Sofouh Road and connects the Red Line and Palm Monorail, providing scenic views.
Meanwhile, the Abu Dhabi Metro system was first announced in 2008, but physical construction didn’t begin until 2024. The system is currently under construction and the completion date is still undefined.
Accessibility and special features
A notable feature of Dubai’s metro and tram systems is that they accommodate senior citizens and people with disabilities. All trams, trains, and stations have wheelchair-accessible ramps and designated seating areas.
In addition, Dubai Metro trains offer different cabins for specific commuters. Women and children can relax in their own dedicated cabin, while passengers seeking privacy can opt for the Gold Class cabin.
They also guarantee free Wi-Fi connectivity, complete cellphone coverage, and a safe travel experience.
Fare and tickets
The fare you pay depends on the number of zones you travel. A standard trip through one zone can cost anywhere from 3 AED to 6 AED. But the figure will continue to rise as you travel through more zones. However, a single trip ticket through three or more zones could set you back between 7.5 AED and 15 AED, depending on your ticket type.
In Dubai, you can pay for your train and tram journeys with a Nol Card. You can also buy tickets online, at stations, and vending machines.
Ferries and water buses
Marine transport is another way to move through the UAE.
Exploring the waterways
Coastal areas in the UAE are mainly found in Abu Dhabi, Dubai, and Sharjah. Transport options like water buses, ferries, water taxis, and abras—traditional motorised boats—offer beautiful views and ultimate relaxation as you navigate these sunny coasts.
The Dubai Ferry is particularly notable for its comfort throughout the journey. It passes through different locations, including the Dubai Marina, Palm Jumeirah, and Al Jaddaf. Water buses often operate along Dubai Creek, a UNESCO World Heritage site. They set affordable fares for visits to tourist destinations like Deira and Bur Dubai.
Ferry and water bus services typically start early in the morning and operate until late evening. You can expect an increased frequency of services during weekends and public holidays, as more people tend to travel then.
Fare and tickets
You can access ferries and water buses by using your Nol card to make payments. You can also walk into physical stations to purchase tickets. Prices vary depending on the type of ride and the routes you choose.
Public transportation apps and websites
Navigating through the different regions of the UAE can be a hassle, especially as a newcomer. But relying on public transport apps and websites is a stress-free way to find your way. Here are our top picks to help you get started.
RTA Dubai app
RTA Dubai is among the most detailed and user-friendly apps currently available on the market. Designed by the Dubai public transport authority, it’s available on iOS or Android devices, including your smartwatch.
The app makes it easy to top up and check your Nol Card balance. It has an easy-to-read map to help you discover interesting areas of Dubai. It also offers multilingual support, so you can choose a language you’re most comfortable with. If you need clarification or help at any point in the journey, you can have live chats with RTA agents.
S’hail app
Next is the S’hail app. It’s a great choice if you’d like to navigate Dubai using public buses, with real-time updates on bus routes, taxi prices, and schedules.
S’hail is packed with features that help you determine the best mode of transport at any time and region. Plus, the simple interface makes it easy to plan trips.
Other apps
Besides these popular mobile apps, you might also consider:
- Udrive for self-drive or car-sharing rentals.
- Ekar, for car rentals in Dubai.
The UAE government portal
The official UAE government portal can be a great resource to find information about all types of public transport. While it may not offer specific schedules and routes, it offers plenty of useful information about designated stations and public transport operators in the region, such as:
- Dubai: Roads & Transport Authority (RTA)
- Abu Dhabi: Abu Dhabi Mobility and the Department of Municipalities and Transport.
- Ajman: Transport Authority
- Sharjah: Sharjah Roads & Transport Authority
- Ras Al Khaimah: RAK Transport Authority
Tips for using public transport in the UAE
Regardless of the public transport option you decide to use, there are certain things you need to keep in mind just to ensure personal safety, respect for local culture, and overall enjoyment:
- Respect the queue: Always stand in line and wait for your turn at public bus stops, metro stations, and tram lines.
- No eating: The UAE generally doesn’t allow eating or drinking on public transportation.
- Be polite: Shouting or being too loud is also considered disrespectful.
- Travel during off-peak hours: Whenever possible, travel during off-peak hours to avoid the crowds.
Plan an enjoyable ride
The UAE is one of the most interesting places to visit to enjoy diverse cultures, stunning landscapes, and breathtaking tourist attractions. However, its public transport system can be overwhelming for visitors and newcomers. With these tips, you can navigate all seven emirates with ease and comfort.
FAQs
How do I pay for public transportation in the UAE?
While you’re free to use cash for your fare, there are more convenient payment methods available, including smart cards like the Nol Card and contactless payment options.
Are pets allowed on public transport in the UAE?
No, pets are generally not allowed on public transport. There is an exception to the rule if the pet is a guide dog.
How can I find public transport timetables in the UAE?
Different transport authorities share public transportation routes, timetables, and schedules on their websites. You can also inquire at the relevant station.